Culture can be what defines us and helps shape our individual personalities, our family dynamics, and our ability to exist in our communities. Hurdle knows just how important culture is and makes sure to put it at the forefront of their care. They have dedicated therapists who are there to support you and have the ability to understand your needs through their culturally intentional care model. They are particularly aware that culturally intentional care is immensely important for often neglected communities like minoritized racial, ethnic, and cultural groups, as well as BIPOC and LGBTQIA+. Their care model meets the needs of diverse populations with attention to proper mental health care that has been historically neglected.
Hurdle utilizes a measure-based care model that allows for an evaluation of the patient’s symptoms before an encounter in order to inform of the behavioral health treatment. Although this form of care is heavily underutilized, measure-based care continues to demonstrate the ability to increase the outcome of the patient’s care. Their hope is to make a significant impact on those patients in culturally diverse communities who experience mental health concerns.
Hurdle has been working on a white paper outlining the importance of virtually intentional healthcare and the significant impact it has on the people seeking their mental health services. The white paper states, “Hurdle’s training model shifts the paradigm from the traditional therapeutic approach. We incorporate a multicultural framework that relies upon building new culturally-intentional skills to ensure that therapists are trained to exhibit cultural humility and engage in authentic discussions with members regarding their racial, ethnic, as well as cultural concerns”. It also states that they incorporate a multicultural framework that focuses on building new skills that are culturally intentional to ensure that their therapists are trained in cultural humanity and engage with members in conversations surrounding their racial, ethnic, and cultural concerns.
Hurdle claims that they have a higher retention rate of their patients and that their patients are more engaged and satisfied with their providers. Their data continues to show a positive change in their patients from their initial screening to their follow-up assessments. They have excellent rates of improvement with these patients who have mild anxiety or worse, as well as those with mild depression or worse. A significant number of these patients saw a significant clinical improvement in their symptoms.
Hurdle also incorporates a patient reporting tool that is used to evaluate the level of cultural intentionality of their providers. Again, a significant percentage of their patients state that their providers gave them the opportunity to explore how their race, ethnicity, and culture impact their lives. Their patients also agree that the provider’s willingness to discuss those impacts aided in building better relationships based on openness between patient and provider.
This care model is proving to provide a better connection with patients and their individual therapies, as well as their ability to cope and show positive progress in the reduction of their symptoms. The evidence from their data supports the idea that Hurdle’s culturally intentional care model positively impacts their patients’ lives and is continuously proving to provide a safe and reliable outlet for those patients of the often neglected communities of the racial, cultural, or LGBTQIA+ diverse. With such strong data supporting their work, the expansion of this care model is inevitable. Hurdle is pushing back against the boundaries that have negatively impacted these diversified communities.
For more information on Hurdle’s work and their white paper release, click here.