Speaker's Profile

Rebekah Smith, LCSW, MBA, is Director of Behavioral Health Crisis Care Management for Emory Healthcare, where she leads enterprise behavioral health crisis operations across 8 emergency departments, 400+ ambulatory clinics, and approximately 12,000 patient encounters annually. She oversees large-scale behavioral health access, crisis response, operational performance, and care transformation initiatives within one of the nation’s leading academic health systems.With a career spanning frontline clinical practice, utilization management, hospital operations, and executive leadership, Rebekah specializes in redesigning complex healthcare systems to improve access, throughput, care coordination, and patient outcomes. Her work focuses on operationalizing behavioral health strategy across acute and ambulatory environments through scalable workflows, performance infrastructure, interdisciplinary integration, and data-driven transformation initiatives.Rebekah has led major initiatives involving behavioral health crisis expansion, emergency department throughput optimization, transitions of care redesign, and enterprise operational modernization. She is particularly focused on the intersection of behavioral health, healthcare operations, and technology-enabled care models, with an emphasis on building sustainable systems that improve both patient and organizational outcomes.